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Can anyone become an internet troll?

Published on Jan 04, 20173423 Views

User contributions in the form of posts, comments, and votes are essential to the success of online communities. However, allowing user participation also invites undesirable behavior such as trolling

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Chapter list

Can Anyone Become an Internet Troll?00:00
Two Metaphors for the Web00:22
Web as a Social Place - 101:04
Web as a Social Place - 201:35
Web as a Social Place - 301:41
Web as a Social Place - 402:00
Web as a Social Place - 502:14
Two Metaphors for the Web02:30
Challenges - 103:39
Challenges - 204:44
Internet Troll 05:20
Antisocial Behavior05:34
Examples - 106:15
Examples - 206:44
Examples - 306:57
Examples - 407:11
Examples - 507:30
Examples - 607:36
PROBLEM: Trolls disrupt online discussions07:45
What do we learn?08:01
Facebook: The encyclopedia of beauty?08:19
Soccer star Muamba still 'critical' after on-pitch collapse09:01
Ex-NBA star returns to inner city, brings hoop dreams09:13
Off-topic: Less similar to previous posts09:36
Gets more replies from other users10:09
Posts more frequently10:25
Discussion Communities10:55
How Common is Bad Behavior?11:39
This Talk: Trolling12:25
This Talk: Quesitons12:42
Who are these people?13:49
Studies on Trolling - 114:01
Studies on Trolling - 214:11
Studies on Trolling - 314:27
Our Work: Can Anyone Become a Troll?14:46
Hypotheses: Mood & Context14:55
Designing an Experiment - 115:33
Designing an Experiment - 217:17
Controlling Mood: PosMood19:04
Controlling Mood: NegMood19:30
Context: NeutralContext19:55
Context: NegContext20:24
Mechanical Turk Experiment20:36
Results: Test Performance21:18
Results: Does it affect mood?21:52
Comments: Mood23:02
Comments: Context23:59
Comments: Negativity24:29
Bad mood and context make people write bad posts25:50
Sites allow users to vote on the content - 126:05
Sites allow users to vote on the content - 226:27
Sites allow users to vote on the content - 326:46
Sites allow users to vote on the content - 427:06
Do such evaluations help authors contribute better content? - 127:29
Do such evaluations help authors contribute better content? - 228:17
Evaluation of a Post28:38
How does positive/negative feedback influence subsequent behavior?29:33
Effects of Evaluations29:54
Do Users Improve?30:39
Or Do They Get Worse?31:16
Matching Similar Users31:49
Details of Matching33:20
Results: Neg-Votes Increase34:31
Content vs. Community35:12
Results: Negativity Bias36:30
Evaluations can Affect…Community Bias 36:53
Community Bias - 137:07
Community Bias - 237:45
Communities Discriminate37:51
Summary of Effects38:31
Evaluations can Affect…Posting Frequency40:17
Feedback and Posting Activity40:40
Negativity Increases Activity40:48
Evaluations can Affect…Voting Behavior41:25
More Down-Votes Given41:45
Summary so far…42:22
Is there a downward spiral in communities?42:43
Downward Spiral - 142:53
Downward Spiral - 243:00
Downward Spiral - 343:01
Downward Spiral - 443:09
Downward Spiral - 543:55
Can we identify antisocial behavior quickly and prevent downward spirals?44:23
Prediction Task44:37
Prediction Results - 145:09
Prediction Results - 245:46
Prediction Results - 346:00
Time to Detection46:24
Results: Cross-Domain47:12
Conclusion48:21
Summary - 148:50
Summary - 249:15
Summary - 349:44
Further Questions50:03
Keep Calm and don´t Feed the Troll51:20
References51:35